Last updated: 5, August 2024

1. Introduction

At Eleztaff, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share your information when you use our cleaning and maintenance services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, address, phone number, and email address.
• Payment Information: Credit card details or payment information.
• Service Information: Details about your home or business, such as address, types of services requested, and preferred schedules.
• Technical Information: Browsing data, IP address, browser type, and other interaction data with our website.

3. Use of Information

We use the collected information for the following purposes:

• Service Provision: To provide and manage our cleaning and maintenance services.
• Communication: To communicate with you about your account, respond to your inquiries, and provide updates on our services.
• Billing and Payments: To process payments and manage transactions.
• Service Improvement: To improve and personalize our services according to your preferences and needs.
• Legal Compliance: To comply with our legal and regulatory obligations.

4. Sharing of Information

We do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with service providers who help us operate our business, such as payment processing companies and technology providers.
• Legal Obligations: When required by law or in response to legal process.
• Protection of Rights: To protect our rights, property, or safety, or those of our customers or others.

5. Information Security

We take reasonable measures to protect the personal information we collect against loss, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

You have the right to:

• Access the personal information that we have stored.
• Request corrections or updates to your personal information.
• Request deletion of your personal information, unless we have a legal obligation to retain it.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last updated” date.

8. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Eleztaff
2504 SW 36 Ave Miami, FL 33133
7867803540
Generalmanager@eleztaff.com